| 00:00:11 |
Genachowski, Julius - Chair
TO WELCOME YOU TO THE FCC'S FORUM AND CYBERSECURITY WITH A FOCUS ON SMALL BUSINESSES. I APPRECIATE EVERYONE HERE JOINING US TODAY. THIS IS BEING STREAMED...
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| 00:16:02 |
Jones, Maurice - Chief Executive Officer
AND NATIONAL POLICY INSTITUTE. >> I'M AL KINNEY DIRECTER OF DEFENSE CYBERSECURITY FOR HP. >> I'M CEO OF SCORE. >> GOOD MORNING, AND FIRST OF ALL, I...
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| 00:18:41 |
Genachowski, Julius - Chair
THE BROADBAND TECHNOLOGY WITHOUT CARE AND STRUCTURE THROUGHOUT THE COMPANY, NOW WE CAN SAY HOPEFULLY WE WILL NOT BE A PART OF THAT FINANCIAL LOSS AGAIN,...
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| 00:19:06 |
Jones, Maurice - Chief Executive Officer
TO HELP GROW YOUR BUSINESS. >> SURE. AS FAR AS TO GROW OUR BUSINESS, OF COURSE, WE USE WEBSITES TO ATTRACT NEW CUSTOMERS AND CLIENTINGS -- CLIENTS...
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| 00:20:28 |
Genachowski, Julius - Chair
A BROADER DISCUSSION. I WANT OUR AUDIENCE TO KNOW FEEL FREE TO SUBMIT QUESTIONS. IF YOU'RE IN THE ROOM, WRITE THEM DOWN, AND IF YOU'RE ONLINE, THERE...
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| 00:21:00 |
Chertoff, Michael - Secretary
DIRECTLY ENGAGED IN THIS. CAN YOU GIVE US AN OVERVIEW OF -- OF THE MOST COMMON THREATS THAT SMALL BUSINESSES HAVE TO WORRY ABOUT? >> WELL, FIRST LET...
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| 00:25:24 |
Genachowski, Julius - Chair
ABOUT EMPOWERING SMALL BUSINESSES TO KNOW THAT THERE ARE STEPS THEY CAN TAKE IN ORDER TO PROTECT THEMSELVES AGAINST MOST OF THESE KINDS OF PROBLEMS....
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| 00:27:02 |
Kinney, Al - Director
OF THE PRACTICAL PRODUCTS AND BENEFITS ON THE MARKET TO HELP SMALL BUSINESSES EXPAND MARKETS AND LOWER COSTS AND THEN SHIFT TO THE SECURITY SIDE AND TALK...
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| 00:30:33 |
Genachowski, Julius - Chair
TO INTERSECT AT SOME LEVEL AND UNDERSTAND INVESTMENTS THEY HAVE MADE, AND TRY TO LEVERAGE THOSE INVESTMENTS TOWARD THE MOST IMPORTANT PIECE OF THEIR...
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| 00:31:11 |
Notch, Dave - Chief Officer
FROM THE BENEFITS STANDPOINT, WE USE THE INTERNET FOR DISTRIBUTION. OBVIOUSLY, MANY OF OUR CUSTOMERS CONNECT TO US A RARE THE INTERNET. IT IS A VERY...
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| 00:32:33 |
Genachowski, Julius - Chair
THE PURVIEW OF LARGE BUSINESSES. YOU CAN GET GOOD E-MAIL, CERAM AND PROCESS KNOWLEDGE AT A COST SERVICE AND NOT REALLY HAVE TO BUILD THE INFRASTRUCTURE...
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| 00:33:00 |
Beauchesne, Ann - Vice President
ANN, TALK ABOUT SMALL BUSINESSES TODAY. WHAT DID THEY KNOW IN TERMS OF OPPORTUNITIES, AND WHAT DID THEY KNOW IN TERMS OF RISKS AND THREATS AND WHAT THEY...
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| 00:34:29 |
Genachowski, Julius - Chair
IS A GREAT TOOL, BUT YOU NEED TO PROTECT YOURSELF. IT IS ABOUT THE BOTTOM LINE. YOU CAN REALLY HURT YOUR BRAND. YOU CAN END UP IN A LOT OF LEGAL TROUBLE...
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| 00:36:32 |
Schneck, Phyllis - Chief Technology Officer
UNDERSTAND WHAT THEY CAN DO TO IMMEDIATELY IMPROVE THEIR SECURITY ONLINE. >> HOW MUCH TIME DO WE HAVE? [LAUGHTER] FIRST, I WANT TO THANK YOU AND THANK...
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| 00:39:37 |
Genachowski, Julius - Chair
MACHINE. I COMMEND THE FCC AND THIS PROGRAM IN PUTTING OUT SOME TIPS THAT HELP SMALLER BUSINESSES LEVERAGE THE POWER OF THE INTERNET AND MAKE YOUR BUSINESS...
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| 00:39:55 |
McGuire, Cheri - Vice President
CHERI FROM SYMANTEC, SIMILAR QUESTION. WHAT JUMPS OUT AT YOU AS FAR AS ACTIONABLE STEPS HE THINKS SMALL BUSINESS OWNERS COULD TAKE RIGHT AWAY TO SIGNIFICANTLY...
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| 00:42:26 |
Genachowski, Julius - Chair
SURVIVAL AS A SMALL BUSINESS, AND FRANKLY THOSE SECURITY -- IMPACT TO YOUR SURVIVAL AS A SMALL BUSINESS, AND FRANKLY THE SECURITY IN PACKS CAN -- IN PACKS...
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| 00:42:46 |
Hardy, Chanelle - Senior Vice President
YOU SPEND A LOT OF TIME WITH BUSINESSES RUN BY PEOPLE FROM DISADVANTAGED BACKGROUNDS, MINORITY COMMUNITIES. DO YOU SEE ANY UNIQUE ISSUES AMONG THE BUSINESSES...
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| 00:44:02 |
Genachowski, Julius - Chair
IMPORTANCE OF HAVING SOME NATURAL SUSPICION AND BEING ABLE TO SPOT THE KINDS OF THINGS THAT CAUSE PROBLEMS FOR SMALL BUSINESSES. I THINK THERE IS A...
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| 00:44:43 |
Yancey, Ken - Chief Executive Officer
I DID NOT KNOW ABOUT IT BEFORE WE PARTNERED WITH SCORE. DESCRIBE WHAT YOU DO, AND WHAT YOU ARE HEARING FROM SMALL BUSINESSES AROUND AMERICA ABOUT THE...
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| 00:47:54 |
Genachowski, Julius - Chair
EDUCATE THROUGH OUR VOLUNTEERS, THE WEB, AND OTHER VEHICLES, TO REALLY BREAK DOWN THE STEPS THAT BUSINESS OWNERS CAN TAKE AND ACTUALLY MAKE A DIFFERENCE....
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| 00:48:15 |
Chertoff, Michael - Secretary
DO NOT HAVE A PLAN. SECRETARY CHERTOFF, LET ME ASK YOU ABOUT THAT. HOW CONCERNED ARE YOU ABOUT THAT, AND HOW CAN THIS GIVE US A BROADER PERSPECTIVE OF...
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| 00:52:34 |
Genachowski, Julius - Chair
HYGIENE. YOU DO NOT PICK UP AND EAT EVERYTHING OFF THE STREETS. THIS IS VERY, VERY IMPORTANT. >> A COUPLE OF THEMES. WE STARTED ABOUT TALKING OF BEING...
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| 00:54:17 |
Jones, Maurice - Chief Executive Officer
NOT TECHNOLOGY BUSINESSES, BUT THAT ARE STARTING TO USE THE INTERNET TO GROW THEIR BUSINESS AND LOWER THEIR COST? WHAT HAVE YOU SEEN IN YOUR WORK BE...
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| 00:55:22 |
Genachowski, Julius - Chair
THE VICTIM. IT IS ABOUT COMMUNICATION. CHECKING THE E-MAIL, PICKING UP THE PHONE, CALLING SUPERVISORS AND MAKING SURE PEOPLE ARE WHAT THEY SEEM TO BE...
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| 00:55:47 |
Beauchesne, Ann - Vice President
BUSINESS IS STARTING TO EMBRACE ON-LINE OPPORTUNITIES. IS THIS ALL TOO COMPLICATED? HOW CAN WE MAKE SURE THAT WHAT WE'RE DOING IS ACTIONABLE FOR SMALL...
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| 00:58:11 |
Hardy, Chanelle - Senior Vice President
CAN I ASK YOU THE SAME QUESTION? WHAT SUGGESTIONS ON HOW TO BREAK THROUGH THE COMMON CONCERN THAT TECHNOLOGY IS FOR OTHER PEOPLE, WE'RE NOT IN THE TECHNOLOGY...
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| 00:59:09 |
Genachowski, Julius - Chair
THERE RECOGNIZE THAT WE ARE GIVING THEM THE SAME TYPES OF USEFUL TOOLS THAT WE PROVIDE IN OUR DIRECT SERVICES WORLD. >> I WANT TO PUT A TOPIC ON THE...
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| 00:59:50 |
Kinney, Al - Director
IF 100% OF THOSE ONLINE START-UPS ARE DOING EVERYTHING THEY CAN TO PROTECT THEMSELVES, ARE THEY, OR IS THERE MORE WORK TO DO AMONG ALL LINE -- ONLINE...
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| 01:00:57 |
Genachowski, Julius - Chair
NEED TO PAY ATTENTION TO WHAT IS GOING ON, BUT IN GENERAL THEY ARE MORE PREPARED THAN SOMEBODY WHO IS RUNNING A LESS TECHNOLOGY INTENSIVE OPERATION....
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| 01:01:56 |
Schneck, Phyllis - Chief Technology Officer
SO THAT I AM PROTECTED. >> I THINK ANN NAILED THIS. THIS IS AN OVERALL RISK. THERE WAS A REPORT THAT SHOWED AROUND THE WORLD A HUGE INCREASE IN AWARENESS...
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| 01:03:51 |
Genachowski, Julius - Chair
IS YOUR IDEA GUY? HOW ARE THEY LOCKING THIS DOWN? THAT IS PART OF THE INSURANCE ECHOES INTO VENTURE CAPITAL. >> I WILL ASK YOU A SIMILAR QUESTIONS, CHERI...
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| 01:04:39 |
Notch, Dave - Chief Officer
SUPERIMPOSE SECURITY. IF YOU COULD EACH, AND WHAT YOU'RE SEEING -- IF YOU COULD EACH COMMENT ON WHAT YOU'RE SEEING. >> WHAT I SEE A LOT OF IS -- MORE...
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| 01:06:33 |
McGuire, Cheri - Vice President
APPALLS. 96% OF BRIDGES COULD HAVE BEEN AVOIDED BY DOING A MEDIUM EVER IN SECURITY MEASURES -- 96% OF BREACHES. THEY COULD HAVE BEEN AVOIDED. >> ANY...
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| 01:08:42 |
Genachowski, Julius - Chair
GAIN EFFICIENCY, PERHAPS REDUCE COSTS, BE MORE SECURE. IT IS SOMETHING SMALL BUSINESS OWNERS NEED TO RECOGNIZE. THERE'S A RISK ASSOCIATED WITH THAT....
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| 01:10:41 |
Chertoff, Michael - Secretary
TO MALWARE. THE OWNERS HAVE LITTLE RESOURCES TO SCAN FOR AND CORRECT SECURITY BREACHES WHICH DEALT PRIMARILY AFFECT THEIR SIGHTS. IS THERE A ROLE TO DISCOURAGE...
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| 01:12:30 |
Genachowski, Julius - Chair
LIABILITY EXPOSURE AND EVEN SOME REGULATION TO MAKE SURE PEOPLE ARE PROPERLY INCENTIVIZED SO THAT THEIR OWN NETWORKS TO NOT BECOME A WEAPON AGAINST SOME...
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| 01:12:58 |
Kinney, Al - Director
AND WHO'D YOU CALL FIRST? -- DO YOU CALL PRIVATE EXPERTS? A VERY PRACTICAL QUESTION. >> THANK YOU. THE FIRST THING IS TO MAKE SURE THAT YOUR BUSINESS...
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| 01:14:41 |
Genachowski, Julius - Chair
PROTECT THEIR INFORMATION AND DESCRIBE FOR THEM THE TYPES OF RISK THAT THEY MAY BE INCORRECT BECAUSE OF THIS PROBLEM. IT IS AN INTEGRITY ISSUE THAT EVERY...
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| 01:15:01 |
Schneck, Phyllis - Chief Technology Officer
DR. SCHNECK. FOR COMPANIES THAT USE SMARTPHONES FOR EMPLOYEES, OR WHETHER ANY SPECIAL PRECAUTIONS TO TAKE? >> THANK YOU, MR. CHAIRMAN. I WAS IN GEORGETOWN...
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| 01:17:03 |
McGuire, Cheri - Vice President
BASIS ON WHO TO CALL SO THAT YOU COULD HELP DRIVE THE INVESTIGATION. YOU KNOW WHEN YOU CAN UNPLUG STUFF AND YOU KNOW WHEN TO PRESERVE THAT INFORMATION...
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| 01:17:59 |
Genachowski, Julius - Chair
DO NOT GO TO THOSE WEBSITES THAT MAYBE ARE NOT TOTALLY TRUSTED. USE THE SAME KIND OF COMMON- SENSE PRINCIPLES WHEN YOU'RE USING YOUR SMARTPHONE. >> THAT...
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| 01:18:54 |
Jones, Maurice - Chief Executive Officer
THE QUESTION IS, TALKING DIRECTLY TO SMALL BUSINESS OWNERS, ONE PIECE OF ACTIONABLE ADVICE, SOMETHING THEY CAN DO TODAY TO HELP PROTECT THEMSELVES AND...
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| 01:19:37 |
Yancey, Ken - Chief Executive Officer
TO LOOK AT AND ORGANIZED IN AN EFFECTIVE WAY THAT CAN HELP YOUR BUSINESS WANTS TO UNDERSTAND WHAT IS YOUR BUSINESS IS SUBJECT TO. >> EXCELLENT. >> VERY...
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| 01:20:04 |
Kinney, Al - Director
FIND AND DO SOMETHING THAT CREATES VALUE IN THEIR BUSINESS FOR THEIR CUSTOMERS. UNLESS THEY ACT AND ACT QUICKLY, IT WILL BE A DISADVANTAGE. IN THIS ENVIRONMENT,...
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| 01:20:45 |
Hardy, Chanelle - Senior Vice President
LARGE SO YOU CAN INVEST WITH CAPITAL FUNDS ARE OPERATING FUNDS AS NEEDED TO FURTHER SECURE YOUR ENTERPRISE. IT IS ALL ABOUT RELATIONSHIPS AND KNOWING...
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| 01:21:38 |
Beauchesne, Ann - Vice President
DUE TO THE RECESSION. KNOWING HOW TO EMPOWER YOURSELF, TO NOT ALLOW CONCERNS ABOUT CYBER SECURITY SLOW DOWN AND LIMIT YOUR BUSINESS IS CRITICAL. >> THANK...
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| 01:21:54 |
McGuire, Cheri - Vice President
SEC RECOMMENDATIONS AS WELL AS THE CHAMBERS INTERNET SECURITY GUIDELINES. THOSE ARE SIMPLE STEPS AND THEY ARE INEXPENSIVE. IS FAR LESS EXPENSIVE TO...
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| 01:22:24 |
Notch, Dave - Chief Officer
FREQUENTLY, REVIEW AND UPDATE THOSE PLANS ON A REGULAR BASIS, AND LASTLY, DON'T BE AFRAID TO CHANGE WITH THE EVOLVING TECHNOLOGY. THAT WILL KEEP YOU...
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| 01:22:54 |
Schneck, Phyllis - Chief Technology Officer
MAKE SURE YOUR INCREASING REVENUE BECAUSE SOMETIMES WE FORGET THE BIGGER PICTURE. UNTIL YOU REALLY SIT DOWN AND REALIZE THAT, THIS CAN GO A LONG WAY...
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| 01:23:36 |
Chertoff, Michael - Secretary
SECRETARY CHERTOFF, PLEASE OFFER ACTIONABLE ADVICE BUT ALSO IF YOU COULD PUT THIS INTO CONTEXT AGAINST THE BACKDROP OF A BROADER CYBER SECURITY ISSUES...
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| 01:25:38 |
Genachowski, Julius - Chair
NUMBER-ONE PRIORITY FOR THE NATIONAL ECONOMY OVER THE NEXT 10-20 YEARS. THESE EFFORTS ARE A BIG PART OF MOVING THE COUNTRY FORWARD TO COMPETE IN WHAT...
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NOTE: The transcript for this program was compiled from uncorrected Closed Captioning.