| 00:00:17 |
Unidentified Speaker, -
TO 9/11. HOSTED BY THE UNIVERSITY OF DALLAS, THIS IS LIVE COVERAGE. >> WELCOME. THE UNIVERSITY OF TEXAS,
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| 00:00:30 |
Unidentified Speaker, -
DALLAS, THE LIBRARY, AND THE HISTORY OF AVIATION WELCOME YOU TO OUR SIGNATURE EVENT, " NAVIGATING CHAOS: AVIATION'S RESPONSE TO 9/11." BEFORE WE BEGIN,...
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| 00:02:08 |
Unidentified Speaker, -
PROGRAM. WE ARE PROUD TO HOST THIS VERY SPECIAL EVENT. WE ARE ALSO LOOKING FORWARD TO HEARING FROM OUR STUDENT OF A CAPPELLA GROUP IN JUST A FEW MOMENTS....
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| 00:04:14 |
Unidentified Speaker, -
WE ARE ASKED, WHERE WERE YOU ON SEPTEMBER 11TH, 2001. I WAS ON A FLIGHT TO NEW YORK, AND AMERICAN AIRLINES FLIGHT, THAT WAS TURNED BACK TO DALLAS TX....
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| 00:07:27 |
Unidentified Speaker, -
SINGS OUR NATIONAL ANTHEM, FOLLOWED BY A MOMENT OF SILENCE. >> OH, SAY CAN YOU SEE BY THE DAWN'S EARLY LIGHT WHAT SO
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| 00:07:48 |
Unidentified Speaker, -
PROUDLY WE HAILED AS THE TWILIGHT'S LAST GLEAMING, WHOSE RIGBROAD STRIPES AND ABROAD STARS, THROUGH THE PERILOUS FIGHT, OVER THE RAMPARTS WE WATCHED WERE...
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| 00:09:34 |
Unidentified Speaker, -
WE WELCOME BACK A VERY SPECIAL PERSON WITHOUT HIM THIS EVENT WOULD NOT HAVE BEEN POSSIBLE. THOUGH NOT FLYING ON SEPTEMBER 11TH, 2001, AS A PILOT SHE...
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| 00:10:47 |
Unidentified Speaker, -
A SPECIAL PRESS IS TO THE STAFF OF THE UNIVERSITY OF TEXAS, DALLAS, -- A SPECIAL THANK YOU TO THE STAFF OF THE UNIVERSITY OF TEXAS, DALLAS, WHO MADE THIS...
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| 00:17:53 |
Unidentified Speaker, -
ORDER YOU WANT TO. YOU DO NOT NECESSARILY NEED TO GO DOWN THE LINE. ON SEPTEMBER 11TH, IT TOOK SOME TIME FOR THE AIR TRAFFIC FACILITIES AND THE MILITARY...
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| 00:18:20 |
Unidentified Speaker, -
WE GET INTO THE FIRST QUESTION -- SORRY ABOUT THIS. BEFORE
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| 00:18:25 |
Unidentified Speaker, -
WE GET INTO THE FIRST QUESTION. WHY DO YOU NOT ALL TELL THE AUDIENCE A LITTLE BIT ABOUT YOURSELF AND WHAT YOU WERE DOING THAT DAY? WHERE YOU WERE AT,...
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| 00:18:50 |
Unidentified Speaker, -
I WAS RESPONSIBLE FOR THEIR DEPARTURE FROM THE CAPITAL GOING EASED DOWN. IT WAS A CRAZY DAY. -- GOING EASTBOUND. IT WAS A CRAZY DAY. >> I WAS THE NATIONAL...
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| 00:19:12 |
Unidentified Speaker, -
AREA THAT HAS OVERARCHING AUTHORITY OVER THE NATION'S AIRSPACE. THAT WAS MY CHART ON THAT DAY, THE SAFE AND EFFICIENT OPERATION OF THE NATION'S AEROSPACE....
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| 00:19:35 |
Unidentified Speaker, -
I ALSO DO MILITARY SPECIALIST DUTIES AS ASSIGNED AS WELL. ON THAT DAY, I NORMALLY DO NOT WORK ON THE OPERATIONAL FLOOR, AND I WAS CALLED DOWN TO THE...
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| 00:20:03 |
Unidentified Speaker, -
CLEAR DAY? >> FOR ME, AT WASHINGTON NATIONAL, AT THE RADAR FACILITY FOR THE
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| 00:20:11 |
Unidentified Speaker, -
NATION'S CAPITAL, WE FIRST HEARD ABOUT NEW YORK. I'VE ALWAYS FELT THAT PEOPLE AT, WATCHING TELEVISION HAD A BETTER PICTURE OF -- PEOPLE AT HOME WATCHING...
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| 00:21:29 |
Unidentified Speaker, -
I GOT UP THAT MORNING AND LOOKED AT THE WEATHER CHANNEL AND SAW THAT THE ENTIRE EAST COAST HAD A SEVERE CLEAR, I THOUGHT IT WOULD BE A GOOD FIRST DAY....
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| 00:25:36 |
Unidentified Speaker, -
DAY IN NEW ENGLAND. I CAME IN AFTER TAKING AN HOUR OFF OF THE FRONT OF THE DAY. I STILL CANNOT REMEMBER WHAT I DID WITH THAT POWER. I CAME IN AT 8:25...
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| 00:29:33 |
Unidentified Speaker, -
DAN, IT SEEMS LIKE YOU WERE NOT EVEN AWARE THAT THERE WERE AIRLINER'S HITTING THE TOWERS UNTIL 1757. >> A MAJOR THEME IS MISCOMMUNICATION. THE COMMAND...
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| 00:29:59 |
Unidentified Speaker, -
PERSPECTIVE. WE DID NOT EVEN KNOW THE FULL GRAVITY OF THE SITUATION IN NEW YORK. WE HEARD BOTH TOWERS HAD BEEN HEAD. WE THOUGHT THIS WAS A TERRORIST...
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| 00:32:41 |
Unidentified Speaker, -
SCENE BECAUSE HE THOUGHT THEY WERE DEALING WITH A HIJACKING, ADDING YOUR HEXPERIENCE, HIJACKINGS ARE NOT VERY INTERESTING. >> TYPICALLY, YOU SIT BACK...
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| 00:33:02 |
Unidentified Speaker, -
GET IN THE WAY. THERE IS ONLY SO MUCH ROOM AROUND THE RADARSCOPE. I NEVER GOT THE OPPORTUNITY TO GO DOWN TO THE AREA. I DO NOT KNOW REALLY WHAT PEOPLE...
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| 00:34:02 |
Unidentified Speaker, -
AT FIRST, THERE IS NO CONNECTION THAT THEY ARE ONE AND THE SAME. THEN YOU MENTIONED SEEING 175 HIT THE SOUTH TOWER. AS THE ATTACKS EXPANDED, A LOT OF...
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| 00:34:50 |
Unidentified Speaker, -
HAVE TO GIVE CREDIT TO MY SUPERVISOR. HE MADE SOME GREAT CALLS. WE DID NOT WAIT FOR A PHONE CALL FROM ANYONE. AS SOON AS 77 HIT THE PENTAGON, IT WAS...
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| 00:36:42 |
Unidentified Speaker, -
I WASN'T TALKING TO MY FRIEND -- I WAS TALKING TO MY
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| 00:36:49 |
Unidentified Speaker, -
FRIEND, AND I GRABBED MY OPERATIONS MANAGER, TOLD HIM WHAT WAS GOING ON. WE CANNOT GET THROUGH TO THE CONTROL TOWER. I JUMPED ON THE ELEVATOR, WHICH...
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| 00:37:49 |
Unidentified Speaker, -
HOW DID
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| 00:37:50 |
Unidentified Speaker, -
YOU RESPOND TO THESE SHUTDOWNS AS THEY BEGAN TO OCCUR? >>
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| 00:37:56 |
Unidentified Speaker, -
THE ABILITY TO PROVIDE AIR- TRAFFIC CONTROL SERVICES WAS NIL. WE
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| 00:38:05 |
Unidentified Speaker, -
ISSUED ORDERS THAT NO AIRCRAFT COULD TAKE OFF TO GO THROUGH NEW YORK OR TO NEW YORK. THAT WAS FAIRLY EASILY ACCOMPLISHED. ANY FACILITY THAT DID EVACUATE,...
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| 00:43:18 |
Unidentified Speaker, -
AIRCRAFT -- NEVER IN THE HISTORY OF AEROSPACE -- THEY'RE ALL GOING TO LAND. TO PUT 4500 AIRCRAFT ON THE GROUND IN PLACES WHERE THEY WERE NOT SUPPOSED...
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| 00:43:56 |
Unidentified Speaker, -
HOUR. THE REST WITHIN THE SECOND HOUR. IT TOOK ABOUT TWO HOURS TO CLEAR ALL OF OUR SKIES. OUR IDEA AT THE COMMAND CENTER WAS TO SEPARATE THE WHEAT FROM...
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| 00:47:09 |
Unidentified Speaker, -
TARGET. I REMEMBER SOME OF THE STAFF THERE MENTIONED THAT IT MAKES PERFECT SENSE, IF YOU'RE GOING TO TAKE OUT AIRLINERS, TO TAKE UP THE AIR TRAFFIC CONTROL...
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| 00:47:52 |
Unidentified Speaker, -
UNIDENTIFIED AIRCRAFT SOUTH OF NANTUCKET COMING IN AT HIGH SPEED AT ABOUT 25,000 FEET. OUR ASSUMPTION WAS THAT IT WAS A COAST GUARD AIRCRAFT. THAT IS...
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| 00:54:53 |
Unidentified Speaker, -
WHEN YOU DISCOVERED THE NEW YORK HAD SHUT DOWN ITS -- YOU SAID HOW NEW YORK HAD SHUT DOWN ITS AIRSPACE. YOU STOPPED ALL FLIGHTS TO AND FROM LOS ANGELES....
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| 00:56:05 |
Unidentified Speaker, -
THE SUPERVISOR AND TOLD HIM TO THINK ABOUT ISSUING A NATIONAL GROUND A STOP ORDER. THEY SAID THEY WOULD GET BACK TO ME, BUT THEY DID NOT. [LAUGHTER] THAT...
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| 00:59:08 |
Unidentified Speaker, -
TURNED AWAY ALL OF THE AIRCRAFT. NOBODY ELSE IS SUPPOSED TO BE COMING INTO WASHINGTON. THE ORDER HAS GONE OUT TO LAND EVERYBODY. YOU WERE DEALING WITH...
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| 01:03:16 |
Unidentified Speaker, -
THIS TIME AS YOU HAVE ALL THE FIGHTERS OVER THE CITY, YOU ARE BREAKING ALL OF THE RULES. YOU HAD CREATED YOUR OWN RULES ON HOW YOU OPERATE THIS DAY. THERE...
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| 01:03:54 |
Unidentified Speaker, -
WE DID NOT KNOW WHO IT WAS. ANDREWS AIR FORCE BASE WAS RECOVERING MILITARY LEADERS TO GO IN THERE AND DO WHAT THEY HAD TO DO. THE DEPUTY MANAGER HAD RUSHED...
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| 01:05:36 |
Unidentified Speaker, -
REALIZE THAT THE FAA DID NOT HAVE COMPATIBLE LINES OF COMMUNICATION WITH THE MILITARY AND NORAD THAT DAY. WHEN THEY ATTEMPTED TO COMMUNICATE THEY COULD...
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| 01:06:37 |
Unidentified Speaker, -
ALSO WORK WITH THE MILITARY ALL THE TIME. I HAVE A LOT OF LETTERS OF AGREEMENT WITH THE MILITARY. I WRITE A LAUDER LETTERS ABOUT PROCEDURE IN AIRSPACE....
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| 01:12:55 |
Unidentified Speaker, -
SIDE TO REQUEST THE MILITARY SCRAMBLE JETS. THAT IS THE HIJACK COORDINATOR. THEY ARE STILL LOOKING FOR HIM. [LAUGHTER] COLIN TOOK IT UPON HIMSELF TO...
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| 01:13:31 |
Unidentified Speaker, -
FACT THAT THEY DID NOT EVEN KNOW WHERE THE ALERT SITE WAS IN THE RECALLING ATLANTIC CITY TO GET THEM TO SCRAMBLE. I KNEW FROM TALKING TO COLIN THAT HE...
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| 01:15:17 |
Unidentified Speaker, -
WAS FOUR AIRPLANES OR 400 AIRPLANES AND WIND IT WOULD END. DO YOU KNOW IF YOUR ACTIONS IN BRINGING ALL THE AIRPLANES TO THE GROUND MIGHT HAVE PREVENTED...
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| 01:15:40 |
Unidentified Speaker, -
THAT INDICATED THERE WERE MORE AIRCRAFT. I DID HEAR STORIES ABOUT SOME AIRCRAFT WERE THEY FOUND BOX CUTTERS IN THE OVERHEAD AND THINGS OF THAT NATURE....
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| 01:16:11 |
Unidentified Speaker, -
CREWS, THERE WAS AN AMERICAN AIRLINES FLIGHT THAT DID NOT GET OFF THE GROUND BECAUSE OF THE NEW TAKEOFF ORDER. THE FBI INTERVIEWED THE CREW. THEY HAD...
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| 01:17:48 |
Unidentified Speaker, -
THINGS? THEY WERE EXPECTING AN EXERCISE. THEY COULD HAVE MISUNDERSTOOD. HOW DID THAT COMPLICATE THINGS OR HOW LONG DID IT TAKE TO GET IT STRAIGHTENED...
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| 01:18:13 |
Unidentified Speaker, -
THAT MEANT THAT ALL OF THE SENIOR COMMANDERS AT NORAD WERE IN THE BOTTLE CAP -- BATTLE CAP WHEN THIS OCCURRED. THESE COMMANDERS CAME TO THE REALIZATION...
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| 01:18:59 |
Unidentified Speaker, -
THE NORTHEAST AIR DEFENSE COMMAND -- IT WAS PRETTY MUCH OVER WITH. AFTER TALKING TO THE COMMANDER OVER THERE, HE SAID THAT THEY WERE PROBABLY MORE PREPARED...
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| 01:19:24 |
Unidentified Speaker, -
HIJACKED AIRLINER, THEY SAID THE EXERCISE WAS ON AND HERE WE GO. THERE IS NO DOUBT IT TOOK A WHILE. ON ONE OF THE TAPES, YOU COULD TELL THEY WERE RESPONDING...
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| 01:20:14 |
Unidentified Speaker, -
TO GUESS THAT SOME COMING FROM EUROPE WERE DIVERTED TO CANADA. ONCE AN AIRLINER STARTS OUT OVER THE POND WITH A POINT OF NO RETURN, THERE HAD TO BE SOME...
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| 01:20:55 |
Unidentified Speaker, -
THEY ARE REQUIRED TO HAVE A CERTAIN AMOUNT OF FUEL IN THE EVENT OF EMERGENCY. THEY WOULD HAVE EITHER GONE BACK TO EUROPE OR WE HAVE GREENLAND, ICELAND,...
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| 01:21:38 |
Unidentified Speaker, -
LANDED THAT DAY ON 9/11. [LAUGHTER] THE TOWN DOUBLED IN SIZE. THE PEOPLE IN GANDER TO ALL OF THESE PEOPLE INTO THEIR HOUSES. IT WAS NOT LIKE THEY HAVE...
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| 01:22:38 |
Unidentified Speaker, -
BY THOSE RESIDENTS OF THE AREA. THERE WAS A TREMENDOUS OUTPOURING. I AM SURE ALL OF US CAN SEE IN OUR MIND'S EYE THE QUEUES OF THE AIRCRAFT SITTING...
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| 01:23:25 |
Unidentified Speaker, -
NOT SO HARD TO TAKE THEM ALL DOWN, BUT IT WAS HARD TO PUT IT ALL BACK TOGETHER AGAIN. IN TALKING ABOUT THE AIRPLANES COMING IN FROM OVERSEAS, THERE...
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| 01:25:16 |
Unidentified Speaker, -
ON 9/11, THE COMMAND CENTER WAS INUNDATED WITH REQUESTS TO FLY. ONE I RECALL WAS THE TEXAS RANGERS -- NOT THE BASEBALL TEAM,. IT WAS THE HIGHWAY PATROL,...
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| 01:26:32 |
Unidentified Speaker, -
SINCE? >> WHAT HAS TO BE SET AS HAVE THE FAA COORDINATE'S
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| 01:26:42 |
Unidentified Speaker, -
WITH NORAD NOW IS COMPLETELY DIFFERENT.
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| 01:26:46 |
Unidentified Speaker, -
THE FAA HAS CHANGED TOP TO BOTTOM OUT ALL OF THAT IS DONE WITH DECISION MAKERS IN THE LOOP,. EVERY FACILITY IN THE NATION IS ON AT 24/7 CONFERENCE CALL....
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| 01:28:06 |
Unidentified Speaker, -
WITH THE MILITARY, CUSTOMS, THE DEA, HOMELAND DEFENSE. EVERYONE IS NOW CO-LOCATED IN THE ROOM IN WASHINGTON, D.C., WHERE THIS HAS BEEN GOING ON 24/7...
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| 01:29:23 |
Unidentified Speaker, -
YOUR ABILITY TO FIND THE FOCUS TO CONCENTRATE AND EXECUTE YOUR JOBS WITH THE LEVEL OF PERFECTION THAT NOBODY EVER WOULD HAVE CALLED ON YOU TO PERFORM...
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| 01:30:10 |
Unidentified Speaker, -
SAY THAT THE CRISIS IS OVER, THE IMMEDIATE PROBLEM HAS BEEN ADDRESSED AND WE MAY HAVE A SECOND TO TAKE A BREATH. I WONDER WHAT THAT MOMENT WAS LIKE FOR...
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| 01:30:42 |
Unidentified Speaker, -
HIT AT 9:37 A.M.. THE NEXT THING I KNEW, IT WAS 9:00 AT NIGHT. THE WASHINGTON AREA WAS UNDER CONTROL. THE FIGHTER CAP AND RESOURCES ABOVE THE CAPITAL...
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| 01:31:32 |
Unidentified Speaker, -
BEEN SEEING AIRCRAFT MY WHOLE LIFE. I AM SELDOM IF EVER TURNING MY HEAD TO WATCH AN AIRPLANE GO BY. THAT HAS CHANGED. I WATCH THEM ON THEM. I THINK IT...
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| 01:33:26 |
Unidentified Speaker, -
SOME OF THE EAST CENTERS GOT THEIR AIRCRAFT DOWN SOONER THAN THE WEST COAST. I STARTED FEELING BETTER THAN. THEN WE HAD A LOT OF MILITARY COMING OFF...
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| 01:35:05 |
Unidentified Speaker, -
MR. SLINEY, ESPECIALLY, FOR YOUR TIMELY AND COMPLETELY INDEPENDENT ORDER TO SHUT DOWN IN U.S. AIRSPACE. DID YOU HAVE ANY RESISTANCE TO THAT -- OTHER...
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| 01:35:40 |
Unidentified Speaker, -
HEADQUARTERS. HE CALLED ME OVER AND SAID I WOULD LOVE THIS. HE SAID THEY WANT US TO LAND EVERYONE. I LOOKED AT HIM. HE SAID I TOLD THEM WE HAVE ALREADY...
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| 01:36:33 |
Unidentified Speaker, -
LIKE HOW PREPARED IS THE AVIATION TEAM NOW COMPARED TO THE ATTACKS BEFORE SEPTEMBER 11? IS THERE MORE TRAINING WITH THE PSYCHOLOGICAL STATE OF EACH PERSONNEL?...
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| 01:37:11 |
Unidentified Speaker, -
CONTROLLERS AND MANAGEMENT HAS CHANGED COMPLETELY IN TERMS OF HOW WE DEAL WITH POTENTIAL HIJACKINGS. IT USED TO BE AN ANNUAL REFRESHER THAT WE WOULD...
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| 01:37:45 |
Unidentified Speaker, -
SYNDROME. IS THERE ANY MORE TRAINING WITH THE PSYCHOLOGICAL? >> NOT REALLY. AIR TRAFFIC CONTROLLERS ARE KIND OF A UNIQUE PERSONALITY. [LAUGHTER] I
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| 01:37:55 |
Unidentified Speaker, -
HAVE BEEN A CONTROLLER FOR 20 YEARS. WE ARE ALL THE SAME. WE REALLY ARE. NOT REALLY. THERE ARE A LOT OF TYPE A PERSONALITIES. AS FAR AS DEALING WITH...
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| 01:38:21 |
Unidentified Speaker, -
THAT ARE VERY
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| 01:38:25 |
Unidentified Speaker, -
ANAL, BUT STILL VERY AGGRESSIVE. THEY'RE MOSTLY AGGRESSIVE TYPE PEOPLE. I WORKED IN AN OFFICE -- I WORK IN AN OFFICE. I HAVE PROBABLY 12 STACKS OF PAPER...
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| 01:39:37 |
Unidentified Speaker, -
THE CONTROLLERS WERE IN NEW YORK, BOSTON, WASHINGTON WHEN THIS WAS OCCURRING. THE PILOTS IN COMMAND OF THESE 4500 AIRCRAFT. I THINK THE PERFORMANCE ON...
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| 01:40:59 |
Unidentified Speaker, -
WAIT, I FORGOT TO TELL YOU. FOR THOSE OF YOU INTERESTED IN READING MORE, THE U T DALLAS BOOKSTORE WILL BE SELLING THE BOOKS RIGHT OUTSIDE HERE. THERE...
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| 01:42:28 |
Unidentified Speaker, -
OF TEXAS AT DALLAS AS OFFICIALS RECOUNT THEIR EXPERIENCES ON THAT DAY IN 2001. WE WILL HEAR FROM A PILOT THAT ALMOST COLLIDED WITH ONE OF THE UNITED...
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| 01:43:50 |
Unidentified Speaker, -
TODAY, WE PAUSE TO REMEMBER A DAY THAT TESTED OUR
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NOTE: The transcript for this program was compiled from uncorrected Closed Captioning.