| 00:00:02 |
Unidentified Speaker, -
NOT ONLY COMPLY WITH OUR STANDARDS BUT THE STATE OF THE ART. IT IS MY JOB TO MAKE SURE THEY CALLED TO THE STANDARDS. THIS AGENCY WILL HOLD THE LINE. >>...
|
| 00:00:34 |
Unidentified Speaker, -
ROLE OF NHTSA WITH SEVERAL GUESTS. WE WILL INCLUDE YOUR PHONE CALLS AND YOUR TWITTER MESSAGES. WE ARE GOING TO HEAR FROM TWO FORMER SAFETY ADMINISTRATION...
|
| 00:01:50 |
Unidentified Speaker, -
BILLIONS OF DOLLARS IN REVENUE. $16 MILLION IS A ROUNDING ERROR FOR THEM. >> WHAT HAPPENS NEXT? HAVE YOU HEARD FROM TOYOTA? IF IT GOES TO COURT, HOW...
|
| 00:02:16 |
Unidentified Speaker, -
TO CHALLENGE IT, THEY WILL GO TO THE DISTRICT COURT TO GET A JOB TO UPHOLD IT. THAT PROCESS COULD TAKE SEVERAL MONTHS IF TOYOTA DECIDES TO FIGHT IT....
|
| 00:02:25 |
Unidentified Speaker, -
THE TRANSPORTATION SECRETARY RAY LAHOOD PUT OUT A STATEMENT SAYING THAT TOYOTA FAILED TO LIVE UP TO ITS LEGAL OBLIGATION. WORSE, THEY HID A DANGEROUS...
|
| 00:02:47 |
Unidentified Speaker, -
LAW. THIS IS UNPRECEDENTED. IS THERE SOME HISTORY OF FINES AGAINST AUTO COMPANIES? >> IT WAS NOT UNTIL 2000 THAT FINES FOR INCREASED TO $15 MILLION....
|
| 00:03:19 |
Unidentified Speaker, -
HAD KNOWN ABOUT THIS FOR TWO YEARS. THERE HAVE NOT BEEN A LOT OF FINES BECAUSE OF THE COMPANIES GENERALLY WANT TO RECALL THE VEHICLES QUICKLY. THAT IS...
|
| 00:04:01 |
Unidentified Speaker, -
DEFECT, THEY HAVE FIVE DAYS TO NOTIFY NHTSA AND RECALL THE VEHICLES. THERE IS NOT A LOT OF TIME. IN THE CASE OF TOYOTA, THE FIRST RECALL FOR STICKY,
|
| 00:04:12 |
Unidentified Speaker, -
PEDALS, THEY ALLEGEDLY AWAITED FOR MONTHS OR MORE. THERE IS ANOTHER RECALL OF 5.4 MILLION VEHICLES OVER PEDALS THAT GOT STUCK IN FLOOR MATS, WHICH LED...
|
| 00:05:00 |
Unidentified Speaker, -
HUGE BLOW. WE'RE TALKING TWO OR THREE MONTHS OF TREMENDOUS PUBLICITY ACROSS THE GLOBE. NO
|
| 00:05:07 |
Unidentified Speaker, -
ONE COULD AVOID HEARING ABOUT THE
|
| 00:05:09 |
Unidentified Speaker, -
ISSUE OF SUDDEN ACCELERATION. THEY HAVE RECALLED 8.5 MILLION VEHICLES. THEY NOW
|
| 00:05:15 |
Unidentified Speaker, -
FACE OVER 200 CLASS- ACTION LAWSUITS OVER DEATHS AND SUDDEN ACCELERATION ISSUES. SOME OWNERS WANT FULL REFUNDS FOR THEIR TOYOTAS. OTHERS WANT TO BE...
|
| 00:06:13 |
Unidentified Speaker, -
COMPETITORS, BUT LESS --
|
| 00:06:15 |
Unidentified Speaker, -
BUT MORE THAN THE PAST. THEY HAVE OFFERED FREE MAINTENANCE FOR TWO YEARS. THE STRATEGY IS ABOUT CONVINCING CORE CUSTOMERS NOT TO LEAVE AND TRYING TO...
|
| 00:06:47 |
Unidentified Speaker, -
THE TOYOTA PRESIDENT TESTIFIED IN FEBRUARY ABOUT THE SITUATION.
|
| 00:06:51 |
Unidentified Speaker, -
LET US LISTEN TO A LITTLE BIT OF WHAT HE HAD TO SAY. >> TOYOTA HAS, FOR THE PAST FEW YEARS, BEEN EXPANDING BUSINESS RAPIDLY. I FEAR THE PACE AT WHICH...
|
| 00:07:08 |
Unidentified Speaker, -
QUICK. I WOULD LIKE TO POINT OUT HERE THAT OUR PRIORITIES HAVE TRADITIONALLY BEEN THE FOLLOWING. FIRST,
|
| 00:07:17 |
Unidentified Speaker, -
SAFETY. SECOND, QUALITY. THIRD, VOLUME. THESE PRIORITIES BECAME CONFUSED. WE ARE NOT ABLE TO STOP, THINK, AND MAKE IMPROVEMENTS AS MUCH AS WE WERE ABLE...
|
| 00:13:29 |
Unidentified Speaker, -
NUMBER OF IMPORTANT STEPS TO IMPROVE CUSTOMER SAFETY RELATED MATTERS AS PART OF OUR STRENGTH AND COMMITMENT TO QUALITY ASSURANCE. THESE INCLUDE THE...
|
| 00:14:26 |
Unidentified Speaker, -
LARGEST RETAIL AUTO MAKER IN THE UNITED STATES. THEY BUILT PLANTS OVER THE U.S.. THEY BUILT A TRUCK PLANT IN TEXAS. THEY BUILD A PLANT IN MISSISSIPPI....
|
| 00:15:22 |
Unidentified Speaker, -
OF THE FOR FIRESTONE RECALLS AND ACCIDENTS. CONGRESS IS VERY LIKELY TO PASS NEW AUTOS IF YOU LEGISLATION SOMETIME THIS YEAR TO
|
| 00:15:33 |
Unidentified Speaker, -
FIGHT THE FINES WE ARE TALKING ABOUT FROM $16 MILLION TO PHAR-MOR, TO GIVE MORE MONEY TO, NHTSA TO ADD MORE AUTO SAFETY INVESTIGATORS, TO POTENTIALLY...
|
| 00:16:47 |
Unidentified Speaker, -
SETTING ROOF STRENGTH STANDARDS AND OTHER POWERS -- OTHER SPECIFICS. SECONDLY, IT INVESTIGATES PROBLEMS WITH VEHICLES AND ENSURES THAT VEHICLES
|
| 00:16:57 |
Unidentified Speaker, -
ARE BEING RECALLED THAT SHOULD BE. IT SETS SPECIFIC REGULATORY REQUIREMENTS AND CONDUCTS RECALL INVESTIGATIONS AND REQUIRES RECALLS. THAT IS HOW THEY...
|
| 00:17:31 |
Unidentified Speaker, -
PERMANENT APPOINTEE FOR NEARLY A YEAR. HE HAD NOT DONE MUCH PRESS. HE HAS ONLY MADE A COUPLE OF SPEECHES. I THINK HE IS GETTING HIS FEET WET. I EXPECT...
|
| 00:17:42 |
Unidentified Speaker, -
SOME POINT WE WILL SEE A LITTLE MORE FROM HIM. >> WHAT WILL NHTSA BE DOING IN THE DAYS AND WEEKS TO COME ON THIS ISSUE OF TOYOTA AND INVESTIGATIONS OVERALL?...
|
| 00:18:06 |
Unidentified Speaker, -
RADIATION OR OTHER ISSUES COULD BE AT ISSUE. THE OTHER IS TO LOOK AT THE BROADER ISSUE --
|
| 00:18:12 |
Unidentified Speaker, -
WHAT IS THE CAUSE OF SUDDEN ACCELERATION, NOT JUST IN TOYOTA BUT IN OTHERS? THEY'RE GOING TO CONTINUE LOOKING AT THOSE 70,000 DOCUMENTS AND DECIDE WHETHER...
|
| 00:19:21 |
Unidentified Speaker, -
FOR YOUR COMPANY IN AMERICA. I WANT YOU TO KNOW THE DOT IS TAKING IT SERIOUSLY. WE ARE NOT GOING TO SLEEP UNTIL EVERY ONE OF YOUR CARS IS SAFE FOR AMERICANS...
|
| 00:19:36 |
Unidentified Speaker, -
WE NEVER HAD A CHANCE TO TALK, BUT YOU HAVE BEEN PROACTIVE IN TRYING TO GET OUT IN FRONT OF THIS. ONE OF THE CONCERNS I HAVE IS THAT 70% OF THIS SUDDEN...
|
| 00:19:58 |
Unidentified Speaker, -
FROM TOYOTA ONLY 16% OF THE SUDDEN ACCELERATIONS ARE REALLY ADDRESSED WITH THE FORMAT AND THE STICKY ACCELERATOR, IF YOU WILL. AND THE ELECTRONICS SEEMS...
|
| 00:20:42 |
Unidentified Speaker, -
INTO THIS. WE'RE GOING TO GET INTO THE WEEDS ON THE ELECTRONICS. WE FEEL AN OBLIGATION TO DO THAT BECAUSE WE HAVE 30,000 COMPLAINTS A YEAR AND WE TAKE...
|
| 00:21:26 |
Unidentified Speaker, -
TEXAS 1, THE ONE THAT HAPPENED UP IN AUBURN, NEW YORK -- THAT ONE WAS ALSO NHTSA. FOLKS WERE THERE.
|
| 00:21:35 |
Unidentified Speaker, -
INVESTIGATORS TOOK THE BLACK BOX
|
| 00:21:38 |
Unidentified Speaker, -
ON NOVEMBER 27. WHAT DID YOU DO WITH IT? WHAT DO YOUR INVESTIGATORS DO WITH THE BLACK BOX IF YOU DO NOT HAVE ANY WAY TO READ IT? >> OUR CHALLENGE IS...
|
| 00:22:10 |
Unidentified Speaker, -
YOU HAVE ANY KNOWLEDGE? >> I DO NOT.
|
| 00:22:16 |
Unidentified Speaker, -
|
| 00:22:20 |
Unidentified Speaker, -
DR. GILBERT INDICATED HE WAS ABLE TO BYPASS THE SYSTEM AND THE
|
| 00:22:25 |
Unidentified Speaker, -
DIAGNOSTIC CODE WOULD NOT COME UP. IT WAS A BOOK END -- ONE OF THE THINGS THAT COULD HAPPEN.
|
| 00:22:31 |
Unidentified Speaker, -
HE SAID HE NOTIFIED NHTSA OF THE TEST RESULTS, WHAT HE FOUND -- TRIED TO CONTACT NHTSA. ALL HE GOT BACK WAS AN E-MAIL FORM SAYING "THANK YOU FOR CONTACTING...
|
| 00:23:12 |
Unidentified Speaker, -
YOU NOT STOPPED BUILDING CARS IN THE UNITED STATES, CERTAIN MODELS. ARE THEY STILL BUILDING THOSE CARS? ARE THEY GOING TO PAUSE? WHAT IS THE STATUS....
|
| 00:23:34 |
Unidentified Speaker, -
I DO NOT KNOW. I WILL HAVE TO GET BACK TO YOU ON THAT. >> DOES NHTSA NEED THE RESPONSIBILITY -- DOES IT NEED TO ACCEPT SOME RESPONSIBILITY? WE HEARD TODAY...
|
| 00:23:55 |
Unidentified Speaker, -
NHTSA SHARES IN THIS INVESTIGATION? >> IF YOU LOOK AT MY
|
| 00:24:00 |
Unidentified Speaker, -
TESTIMONY, NO ONE HAS TALKED MORE ABOUT SAFETY IN WASHINGTON D.C. -- WASHINGTON, D.C., AND AROUND THE COUNTRY, THEN RAY LAHOOD. WE HAD A DISTRACTED...
|
| 00:24:20 |
Unidentified Speaker, -
TO SIT -- STEPPED UP ON THE TARMAC RULE SO PEOPLE DO NOT HAVE TO SIT ON AIRPLANES SIX HOURS. WE SUSPENDED AIR TRAFFIC WHEN THERE WAS A CRASH OVER THE...
|
| 00:25:14 |
Unidentified Speaker, -
WITH MILLIONS OF THESE VEHICLES ON THE ROAD? >> WE WILL CONTINUE OUR INVESTIGATIONS WHICH WE HAVE. THERE ARE CURRENTLY INVESTIGATIONS GOING ON. THERE...
|
| 00:25:40 |
Unidentified Speaker, -
INVESTIGATION -- IN 2004, YOU DID YOUR REPORT, MARCH 24. YOU CLOSED IT ON JULY 22, 2004. THERE WERE FIVE FATAL ACCIDENTS INVOLVING SURGES AND THE INVESTIGATOR...
|
| 00:25:57 |
Unidentified Speaker, -
IT DOES NOT COUNT BECAUSE WE ARE ONLY LOOKING FOR A MOMENTARY SURGE AND THAT ACCELERATORS STAYED ON TOO LONG. WE JUST DISREGARDED IT. IT WAS LIKE THEY...
|
| 00:26:52 |
Unidentified Speaker, -
|
| 00:26:54 |
Unidentified Speaker, -
IS OUR HANDLE. FIRST, AND DAVE SHEPARDSON OF "DETROIT NEWS" IS HERE TO TALK ABOUT THESE INVESTIGATIONS. BEFORE WE HEARD FROM SECRETARY LAHOOD IN FEBRUARY...
|
| 00:27:48 |
Unidentified Speaker, -
NHTSA AND TOYOTA SAY THEY HAVE NOT FOUND ANY EVIDENCE, BUT THEY'RE GOING TO ASSEMBLE A PANEL OF ELECTRICAL ENGINEERS AND OTHER ELECTRONIC EXPERTS TO...
|
| 00:28:30 |
Unidentified Speaker, -
THEY HIT THE ACCELERATOR INSTEAD OF THE BREAK. WE'VE PROBABLY ALL DONE IT FOR A SECOND ACCIDENTALLY. PEOPLE DO NOT WANT TO ADMIT THAT. IF YOU MAKE A...
|
| 00:29:46 |
Unidentified Speaker, -
A LONG REPORT AND THOUGHT THEY PUT IT TO BED. FOR DECADES, THESE ISSUES HAVE POPPED UP. IN THE LATE NINETIES THERE WERE ISSUES ABOUT JEEPS IN CAR WASHES...
|
| 00:31:13 |
Unidentified Speaker, -
TO SEE, POTENTIALLY, A REQUIREMENT THAT FOREIGN AUTOMAKERS DESIGNATE A PERSON IN THE UNITED STATES WITH THE LEGAL ABILITY TO RECALL VEHICLES. THE BIG...
|
| 00:32:45 |
Unidentified Speaker, -
BY TWO CONGRESSMEN ABOUT NHTSA OVERSIGHT AND CURRENT SUBPOENA POWER. >> THERE HAVE BEEN A LOT OF ARTICLES WRITTEN -- A LOT OF TESTIMONY RECENTLY THAT...
|
| 00:33:12 |
Unidentified Speaker, -
THE ADMINISTRATOR, HOW WOULD YOU RESPOND TO THAT IN A GENERAL WAY? DO YOU THINK THAT CRITICISM IS VALID? >> IT IS NOT VALID AT ALL. WE HAVE BEEN A VERY...
|
| 00:33:42 |
Unidentified Speaker, -
A LAP DOG DOES NOT OPEN EIGHT INVESTIGATIONS. THE GOAL IS FOR US AND OUR STATUTORY ORDER IS TO FIND ANY VEHICLE SAFETY DEFECT THAT PRESENTS AN UNREASONABLE...
|
| 00:35:11 |
Unidentified Speaker, -
DIFFERENCE BETWEEN A SUBPOENA AND AN INFORMATION
|
| 00:35:14 |
Unidentified Speaker, -
REQUEST. I KNOW A LOT OF PEOPLE TALK ABOUT WE HAVE SUBPOENA POWER. WE CAN COMPEL A SUBPOENA FOR DOCUMENTS. WE CAN GET EVERY DOCUMENT AND
|
| 00:35:23 |
Unidentified Speaker, -
THEY HAVE TO GIVE THAT TO US. INFORMATION REQUESTS, THEY ALSO
|
| 00:35:27 |
Unidentified Speaker, -
HAVE TO RESPOND, BUT IT HAS A BETTER PURPOSE. WE
|
| 00:35:31 |
Unidentified Speaker, -
NOT ONLY GET DOCUMENTS. WE ASKED DIRECT QUESTIONS TO GIVE US ANSWERS TO. IT IS A SHARPER TOOL. THE AGENCY USES THAT FREQUENTLY. WE SENT THREE LARGE QUERIES...
|
| 00:36:30 |
Unidentified Speaker, -
IN OFFICE, THEY HAVE BEEN VERY RESPONSIVE. I HOPE THAT WILL CONTINUE IN THE FUTURE. IN TERMS OF OUR SUBPOENA
|
| 00:36:38 |
Unidentified Speaker, -
POWER, OUR ABILITY TO GET INFORMATION REQUESTS RESPONDED TO, I HAVE NO EVIDENCE THAT HAS BEEN A PROBLEM. >> YOU WERE ASKED A QUESTION -- YOU HAVE MANDATORY...
|
| 00:37:08 |
Unidentified Speaker, -
MOST TIMES, AND AUTOMAKER WILL NOT WANT TO GO THROUGH THE FALL FORMAL PROCESS. IT TAKES APPROXIMATELY A YEAR. IT IS A PUBLIC PROCESS. A LOT OF AUTOMAKERS,...
|
| 00:37:23 |
Unidentified Speaker, -
FIGHTING A VEHICLE SAFETY DEFECT WHEN THEY KNOW THE AGENCY CAN PROVE IT, THEY WILL GO FORWARD AND EFFECT A VOLUNTARY RECALL. MOST RECALLS ARE VOLUNTARY....
|
| 00:38:30 |
Unidentified Speaker, -
ABOUT HOW YOU DESCRIBE THE AGENCY'S MISSION IN RESPONSE TO CHANGES IN THE AUTOMOTIVE INDUSTRY. DO YOU REMEMBER THAT IN YOUR OPENING REMARKS? I DON'T...
|
| 00:38:50 |
Unidentified Speaker, -
WAS THE WORLD LEADER IN MANUFACTURING. WE ARE NO LONGER THAT LEADER. >> I AM TALKING ABOUT SOMETHING DIFFERENT. I GREW UP IN THE MUSCLE CAR ERA, WHEN...
|
| 00:39:16 |
Unidentified Speaker, -
BLACK BOX TECHNOLOGY THAT HAS CRASHED DATA IN ITS THAT IS DRIVEN BY A COMPLEX COMPUTER CODE, SOME OF WHICH THE MANUFACTURER IS WILLING TO SHARE. SOME...
|
| 00:40:00 |
Unidentified Speaker, -
YOUR RESOURCES ARE FAR BELOW THE RESOURCES THAT WERE AVAILABLE FOR THIS TYPE OF INVESTIGATION WHEN THE AGENCY WAS AT ITS HEIGHT. MY CONCERN IS, BASED...
|
| 00:41:05 |
Unidentified Speaker, -
HAVE ON DECK. WE HAVE 125 ENGINEERS. WE HAVE FIVE ELECTRICAL ENGINEERS. WE HAVE A SOFTWARE ENGINEER. WE HAVE ENGINEERS IN OUR OHIO FACILITY. WE OF RESOURCES...
|
| 00:42:30 |
Unidentified Speaker, -
NHTSA FROM 1994 TO 1999. THANK YOU FOR BEING WITH US. >> THANK YOU. >> DR. JEFFREY RUNGE, COULD I GET YOUR REACTION TO THE FINE THAT NHTSA IS SEEKING...
|
| 00:42:56 |
Unidentified Speaker, -
THAT FINE LEVEL IS RELATIVELY NEW. IT IS A
|
| 00:43:00 |
Unidentified Speaker, -
NEW AUTHORITY FROM THE TREAD ACT THAT WAS PASSED IN RESPONSE TO THE FORD AT FIRESTONE ISSUE --
|
| 00:43:09 |
Unidentified Speaker, -
THE FORD FIRESTONE ISSUE. BEFORE THAT, THE FINE WAS DOWN IN THE HUNDREDS OF THOUSANDS. WE WERE THE FIRST ONES TO CROSS THAT MILLION DOLLAR BARREL. FORD...
|
| 00:44:02 |
Unidentified Speaker, -
WE TRANSITIONED TO A GLOBAL INDUSTRY. IT IS TRYING TO MAINTAIN THE RULES. WHAT YOU DO IS YOU FIND PEOPLE WHO HAVE GONE OVER THE RULES AND YOU
|
| 00:44:12 |
Unidentified Speaker, -
HOLD THEM ACCOUNTABLE. $16 MILLION IS NOT A LOT FOR A COMPANY MAKING $200 MILLION. BUT IT IS THE LARGEST AMOUNT ALLOWED BY LAW, A STRONG MESSAGE. >>...
|
| 00:44:44 |
Unidentified Speaker, -
FDA AND OTHER AGENCIES. WE HAVE GONE FROM A NATIONAL MARKET TO A GLOBAL MARKET. YOU NEED THE ADDITIONAL RESOURCES. THE CAR HAS GONE FROM
|
| 00:44:53 |
Unidentified Speaker, -
A MECHANICAL VEHICLE TO AN ELECTRONIC VEHICLE. THAT REQUIRES, AS YOU CAN SEE IN THIS CASE, MORE EXPERTISE IN SOFTWARE, ELECTRICAL SYSTEMS, AND THAT...
|
| 00:45:52 |
Unidentified Speaker, -
AS RICARDO MARTINEZ SAID, THE WORK WITH THE RESOURCES GIVEN TO THEM BY CONGRESS AND THE ADMINISTRATION. THEIR JOB IN THE VEHICLE SAFETY AREA IS TO PROMULGATE...
|
| 00:46:06 |
Unidentified Speaker, -
SAFETY ACT AND TO LOOK FOR DEFECTIVE VEHICLES -- SYSTEMICALLY DEFECTIVE VEHICLES. THE DEFINITION IS AN UNREASONABLE RISK OF HARM. THE LAW DOES NOT SAY...
|
| 00:47:05 |
Unidentified Speaker, -
YOU CAN SEND US TWITTER MESSAGES. GO TO TWITTER.COM -- #CSPAN. WHAT IS THE MESSAGE THAT NET SET -- THAT NHTSA IS TRYING TO SEND? >> FOR PEOPLE TO UNDERSTAND...
|
| 00:47:49 |
Unidentified Speaker, -
OF THE INJURIES. YOU GET A CHANCE TO SEE THE SCOPE OF THIS PROBLEM VERSES THE RESOURCES YOU HAVE. ONE REASON THE OTHER DEPARTMENTS ARE BIGGER IS THEY...
|
| 00:49:39 |
Unidentified Speaker, -
I UNDERSTAND IT, IT HAS NOT UNPROVEN THAT THERE IS ANYTHING
|
| 00:49:43 |
Unidentified Speaker, -
WRONG WITH THE CARS YET. WITH NASA AND THE NATIONAL ACADEMY OF SCIENCES -- IF THEY DO NOT FIND ANYTHING, WILL THERE BE AN APOLOGY MADE? WILL THE FINE...
|
| 00:50:20 |
Unidentified Speaker, -
AUDIS AND THE MECHANISMS OF ACCELERATION WERE DIFFERENT THEN. THEY GOT OUTSIDE EXPERTS SORT OF LIKE THAT ARE DOING NOW. THE DEVELOPED SOMETHING CALLED...
|
| 00:52:21 |
Unidentified Speaker, -
ARE GOING TO DO THAT. IT MAY
|
| 00:52:24 |
Unidentified Speaker, -
BE PROPRIETARY. I'M SURE THERE WILL BE IMPROVEMENT AS A RESULT. >> FIRST OFF, THEY ARE NOT GOING TO APOLOGIZE TO TOYOTA. THE FINE IS FOR NOT GIVING US...
|
| 00:52:51 |
Unidentified Speaker, -
GOING TO SEE MORE PEOPLE BEGIN TO LOOK AT HOW THE SYSTEMS INTEGRATOR. YOU WILL HAVE MORE FOCUS. WILL PROBABLY SEE IMPROVEMENTS MADE BECAUSE OF THAT....
|
| 00:54:08 |
Unidentified Speaker, -
THANK YOU FOR TAKING MY CALL. I HAVE A 2005 HONDA
|
| 00:54:13 |
Unidentified Speaker, -
ELEMENT THAT LOST ITS STEERING. I HAVE FOUND THERE IS A BREAKDOWN BETWEEN HONDA MANUFACTURING AND CUSTOMERS. ON THE MANUFACTURING DOES NOT HAVE ANY RECORD...
|
| 00:54:30 |
Unidentified Speaker, -
IS THERE A BREAKDOWN IN COMMUNICATIONS BETWEEN AT THE MANUFACTURING COMPANY? HOW DO I GET ANYONE TO LISTEN TO ME. I NEED SOME HELP WITH THIS CAR. >>...
|
| 00:55:08 |
Unidentified Speaker, -
WOULD ASK YOU TO GO ON THE WEB -- WWW. NHTSA.GOV. I FIND THE AGENCY IS INTERESTED IN WHAT IS COMING FROM THE FIELD. >> I WOULD ECHO THAT. PART OF THE...
|
| 00:55:43 |
Unidentified Speaker, -
COMPLAINTS THAT ARE ISSUED. >> I THOUGHT IT WAS. >> THE CALLER SHOULD ABSOLUTELY GO TO THE WEBSITE OR CALL THE 800 NUMBER AND LOG THE COMPLAINT. PART...
|
| 00:56:05 |
Unidentified Speaker, -
IT IS NOT AN UNREASONABLE RISK. THE CANNOT DO ANYTHING ABOUT THAT. IT
|
| 00:56:10 |
Unidentified Speaker, -
IS NOT THE AGENCY'S JOB TO INTERVENE BETWEEN A CUSTOMER AND A MANUFACTURER OR A SERVICE CENTER. >> WHAT HAPPENS WHEN YOU MAKE A COMPLAINT? WHAT DO THEY...
|
| 00:56:38 |
Unidentified Speaker, -
YES. WITH A NON-TOYOTA
|
| 00:56:43 |
Unidentified Speaker, -
VEHICLE, A GERMAN MANUFACTURER. I AM NOT SURE IT WAS NOT MY FAULT. I GRABBED THE FLOOR MAT AND PUT THE CAR ON NEUTRAL.
|
| 00:56:51 |
Unidentified Speaker, -
I TOOK IT TRUE --
|
| 00:56:53 |
Unidentified Speaker, -
I TOOK THE CRUISE CONTROL LEVER OUT OF POSITION. I
|
| 00:56:57 |
Unidentified Speaker, -
TURN THE CAR OFF. IT
|
| 00:56:58 |
Unidentified Speaker, -
HAS NOT HAPPENED AGAIN. I TOLD THE AGENCY ABOUT IT SO THEY COULD LOCK IT IN AND HAVE THE DATA. IF THEY DO NOT HAVE THE DATA, THEY WILL NEVER FIND THE...
|
| 00:57:30 |
Unidentified Speaker, -
IS AN EARLY WARNING DATABASE. IT GETS ALL THE FIELD REPORTS, WARRANTY CLAIMS, CUSTOMER COMPLAINTS, LOG INTO A LARGE DATABASE.
|
| 00:57:40 |
Unidentified Speaker, -
THERE ARE STATISTICIANS THAT LOOK FOR TRENDS. IF IT IS A RANDOM COMPLAINED THAT DOES NOT FIT A TREND YOU MAY NOT GET A CALL. IF THEY ARE SEEING A TREND...
|
| 00:58:25 |
Unidentified Speaker, -
I NEVER HAD ANYBODY WHO FELT THEY WERE TRYING TO SIDE WITH INDUSTRY. THEY ARE MISSION ORIENTED. IT IS GOOD TO GO TO WORK AND THINK "I HAVE SAVED SOME...
|
| 00:58:47 |
Unidentified Speaker, -
THEY GO TO THE DATABASE AND SAY THERE IS A SURGE IN COMPLAINTS. THE THING WE HAVE TO BE ABLE TO DO IS MAINTAIN SOME SCIENTIFIC PURITY. YOU HAVE TO BE...
|
| 01:01:21 |
Unidentified Speaker, -
DID IT AFFECT THE ASIAN MARKET LIKE IT AFFECTED THE ASIAN MARKET? -- LIKE IT AFFECTED THE U.S. MARKET? IS IT THE
|
| 01:01:39 |
Unidentified Speaker, -
SUB PART PARTS COMING FROM THE ASIAN MARKET? IT IS NOT LIKE AMERICAN STEEL? >> I DO NOT HAVE THE ANSWER OF HOW THIS HAS AFFECTED THE MARKET OUT OF THE...
|
| 01:02:08 |
Unidentified Speaker, -
IS A SYSTEMIC PROBLEM, IT WILL AFFECT GLOBAL SALES. THIS IS NOT A PROBLEM OF REPLACEMENT PARTS. WITH THE QUESTION ABOUT PARTS, THE VEHICLES ARE ASSEMBLED...
|
| 01:03:20 |
Unidentified Speaker, -
WHAT ABOUT THE
|
| 01:03:24 |
Unidentified Speaker, -
EFFECTIVENESS OF SOME OF THESE COMPONENTS, AND THAT DRIVERS CAN MANUALLY OVERRIDE MANY OF THESE PROBLEMS WHEN THEY OCCUR. ARE YOU LOOKING INTO THOSE...
|
| 01:04:05 |
Unidentified Speaker, -
AGAIN, THAT IS A GOOD THING. THE MOVE ABOUT CENTERS AND PUTTING THEM IN HAS MADE A BIG DIFFERENCE. PEOPLE ALWAYS ASK, WHAT IS THE SAFEST CAR? IT USED...
|
| 01:07:14 |
Unidentified Speaker, -
HAPPEN TO KNOW THE ANSWER TO THE WHOLE
|
| 01:07:16 |
Unidentified Speaker, -
QUESTION. IT IS SOMETHING THAT VERY FEW PEOPLE IN THE WORLD KNOW.
|
| 01:07:21 |
Unidentified Speaker, -
AND I WILL GIVE IT TO YOU, IT WILL TAKE ABOUT ONE MINUTE. I
|
| 01:07:26 |
Unidentified Speaker, -
WOULD LIKE TO CALL YOU TOMORROW AND GIVE YOU MORE. IT WILL TAKE MAYBE HALF AN HOUR TO EXPLAIN
|
| 01:07:31 |
Unidentified Speaker, -
THE WHOLE THING. I WILL GIVE YOU THE SUMMARY. >> IS THIS RELATED TO AUTO SAFETY? >> IT IS RELATED TO THE TOYOTA THING. I AM ASKING YOU NOT TO JUDGE IT...
|
| 01:07:57 |
Unidentified Speaker, -
LISTEN, YOU
|
| 01:08:01 |
Unidentified Speaker, -
REMEMBER THAT THE TOYOTA CASTLE BURNED DOWN IN 1995? IN
|
| 01:08:08 |
Unidentified Speaker, -
1992, D REMEMBER THAT? >> GET YOUR POINT, WE HAVE HERE FROM ALL DIFFERENT PLACES. >>
|
| 01:08:15 |
Unidentified Speaker, -
IT WILL TAKE 60 SECONDS, AND IF YOU CUT ME OFF, YOU WILL BE DOING A DISSERVICE TO JOURNALISM. THE CASTLE BURNED DOWN IN 1992. THE PARTY PUT A NUCLEAR...
|
| 01:08:31 |
Unidentified Speaker, -
OSAKA, JAPAN IN 1995 THAT KILLED 6000 PEOPLE. THAT IS WHY
|
| 01:08:37 |
Unidentified Speaker, -
TOYOTA IS DELIBERATELY DOING THIS. THE GOVERNMENT IS DELIBERATELY DOING THIS. >> THINK YOU VERY MUCH FOR YOUR CALL. >> I OWN TWO GERMAN CARS, A FORD...
|
| 01:09:06 |
Unidentified Speaker, -
UNDERSTANDING THAT ONE OF THE PROBLEMS THAT WE HAD, THE WOMAN THAT
|
| 01:09:15 |
Unidentified Speaker, -
WAS ON ONE OF THE CONGRESSIONAL INQUIRIES INTO UP WHERE THE BLACK BOX INDICATED SHE PRESSED ON THE ACCELERATOR AND NOT A BREAK. ONE OF THE OTHER ONES...
|
| 01:10:46 |
Unidentified Speaker, -
THE AGENCY HAVE HAD -- HAS HAD VERY GOOD LEADERSHIP. I SERIOUSLY DO NOT BELIEVE THAT THEY ARE GOING TO BE DRIVEN BY THE POLITICAL WIND. HAVING SAID THAT,...
|
| 01:12:17 |
Unidentified Speaker, -
WHAT YOU MENTIONED ABOUT THE BLACK BOX IS OF INTEREST. I PETITIONED THE AGENCY TO PUT IN BLACK BOXES, AND THE DOCTOR HELPED REMOVE THAT FORWARD. WE'RE...
|
| 01:13:48 |
Unidentified Speaker, -
ALLOT OF IT GETS PASSED TO THE STATES BECAUSE THEY HAVE VERY ACTIVE PROGRAMS, DRUNK DRIVING PROGRAMS, THAT KIND OF THINGS. WHAT I HAVE BEEN CONCERNED...
|
| 01:14:09 |
Unidentified Speaker, -
THEY'RE PROBABLY A LITTLE BIT BEHIND. GOING BACK TENOR 15 YEARS AGO, WE ASK FOR A LOT OF ADDITIONAL PEOPLE. THE IDEA WAS TO BALANCE THE BUDGET AND...
|
| 01:15:39 |
Unidentified Speaker, -
I THINK HAVING DOCTORS AS THE HEAD OF NHTSA, IT IS UNFORTUNATE THAT THAT IS NOT OCCURRING NOW. THE PROBLEM IS, WE HAVE ALMOST 100,000 PEOPLE AND 50 MILLION...
|
| 01:16:04 |
Unidentified Speaker, -
HAVING MEDICAL DOCTORS AS THE HEAD IS VERY IMPORTANT. [INAUDIBLE] I THINK THAT THE PROBLEM HERE REALLY IS A MATTER OF INFORMATION. I KNOW THAT DR. MARTINEZ...
|
| 01:17:15 |
Unidentified Speaker, -
WE
|
| 01:17:18 |
Unidentified Speaker, -
CALCULATED ABOUT $14,000, ABOUT 26 MILES AN HOUR, A FAIRLY SERIOUS CRASH. BUT THINGS SHOULD NOT FAIL. IT TURNS OUT THE CRASH WAS ABOUT 56 MILES AN HOUR....
|
| 01:19:07 |
Unidentified Speaker, -
PREVENTABLE CONDITION -- IN THE MID '80S,
|
| 01:19:15 |
Unidentified Speaker, -
INJURY PREVENTION AND CONTROL BEGAN TO BE LOOKED AT AS A SCIENCE. IT TOOK A LONG TIME FOR THEM TO EVOLVE AWAY FROM THESE RANDOM ACTS OF GOD, THAT THESE...
|
| 01:20:59 |
Unidentified Speaker, -
I NEVER REALLY SAW THAT. I SAW TRYING TO DO GOOD YOUR NEIGHBORS AND YOUR FRIENDS, SO I SAW THE MOST DEDICATED PEOPLE I MET WITH MY TIME AT NHTSA. HE ASKED...
|
| 01:21:43 |
Unidentified Speaker, -
IN THE SPORT MODE AND CAN CHANGE, YOU DID SEE A LOT OF MOVE TOWARD ELECTRONICS WHICH HAS A LOT OF OPPORTUNITY BECAUSE HE COULD BE MUCH MORE PRECISE, GET...
|
| 01:21:59 |
Unidentified Speaker, -
I HATE TO BRANCH INTO THIS, BUT THE FUEL ECONOMY IS SET BY THE GOVERNMENT. EVERYTHING THEY DO, THEY HAVE TO TAKE WEIGHT AT OF THE VEHICLE. IF YOU CAN...
|
| 01:22:22 |
Unidentified Speaker, -
AS LET'S GO BACK TO THE OLD MECHANICAL STUFF. WE'RE GOING TO BE DRIVING BY WIRE FOR EVER. WE MUST FIGURE OUT WHAT THE ISSUES ARE. >> THERE ARE GOING...
|
| 01:22:56 |
Unidentified Speaker, -
HERE IS ANOTHER EMERGING SAFETY
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| 01:23:07 |
Unidentified Speaker, -
ISSUE THAT THE AGENCY HAS TO TRY TO GET OUT IN FRONT OF. WE WILL CERTAINLY SEE SMALLER, STIFFER CARS THAT WILL DELIVER A BIGGER PULSE OF ENERGY TO PEOPLE...
|
| 01:24:00 |
Unidentified Speaker, -
SECURITY. YOU CAN'T REALLY PLAY THAT GAME. YOU HAVE HAVE PARAMETERS THAT YOU HAVE TO DESIGN. IT DOESN'T ALREADY A JUST MAKES SMALL CARS COMPARED TO GETTING...
|
| 01:25:32 |
Unidentified Speaker, -
HAVE HAD A DECADE OF PROGRESS, WE HAVE A STANDARD FOR PREVENTIVE RECORDERS. THIS TO A FEW MINUTES AGO, HE MENTIONED THAT JUST CANAL, THE CONSUMER PROTECTION...
|
| 01:26:39 |
Unidentified Speaker, -
THOSE FEARS. YOU EITHER GIVE THE DATA TO SOMEBODY LIKE YOU WHEN YOU GET YOUR CAR FIXED, AND YOU GIVE IT TO YOUR INSURANCE COMPANY AND PUT A CLAIM IN,...
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| 01:27:56 |
Unidentified Speaker, -
CEO OF THE AUTO ALLIANCE. THE WILL BE RIGHT BACK. DODGE THE FINANCIAL CRISIS INQUIRY COMMISSION CONTINUES ITS WORK IN THE SUBPRIME LENDING. THE CONGRESSIONAL...
|
| 01:29:21 |
Unidentified Speaker, -
JOURNAL -- "WASHINGTON JOURNAL." S VISITTUDENTCAM.ORG. -- VISIT STUDENTCAM.ORG. >> WHAT WE NEED IS FOR POLICYMAKERS IN WASHINGTON TO DEVELOP OUR ROADMAP....
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| 01:29:57 |
Unidentified Speaker, -
SINCE 1987. THE VIDEO LIBRARY, CABLE'S LATEST GIFT TO AMERICA. >>
|
| 01:30:03 |
Unidentified Speaker, -
DAVID REPRESENTS THE AUTO COMPANIES, HE IS THE PRESIDENT AND CEO OF THE AUTO ALLIANCE IN WASHINGTON D.C.. YOU ARE IN D.C., YES? I WANTED TO GET YOUR...
|
| 01:30:26 |
Unidentified Speaker, -
THE SYSTEM WORKS. THE AGENCY DETERMINED THAT THERE WAS A VIOLATION, AND THEY TOOK ACTION AGAINST THE COMPANY. IT IS NOT AN ISSUE OF THE LEVEL OF THE FINE,...
|
| 01:30:48 |
Unidentified Speaker, -
REPUTATION. >> WHAT WILL BE THE IMPACT ON TOYOTA'S IMAGE? >> THEY HAVE REAL BLAND LOYALTY WITH CONSUMERS -- REAL BRAND LOYALTY WITH CONSUMERS. I THINK...
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| 01:31:11 |
Unidentified Speaker, -
A REGULATORY MODEL THAT WORKS,
|
| 01:31:17 |
Unidentified Speaker, -
BECAUSE EVEN THOUGH THERE HAS BEEN AN INCREASE IN THE NUMBER OF RECALLS. IT IS A WAY TO REMEDY POTENTIAL DEFECTS MUCH SOONER THAN OTHERWISE WOULD BE...
|
| 01:31:54 |
Unidentified Speaker, -
A DOCTOR RUNGE AND DR. MARTINEZ WERE TALKING
|
| 01:31:59 |
Unidentified Speaker, -
ABOUT, THEY TALKED ABOUT SAVING LIVES. IT IS LOWER THAN IT WAS IN 1954. THEY REALLY ARE MAKING VEHICLES SAFER. THAT IS A TIME WHEN THE NUMBER OF DRIVERS...
|
| 01:33:02 |
Unidentified Speaker, -
THE PUBLIC THE SAFETY ADMINISTRATION HOW THE CARS WORK? >> I WAS IN THE PRESENCE OF THE -- I WAS ON THE TECHNOLOGY COMMITTEE THAT OVERSAW AN ASSET AND...
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| 01:33:36 |
Unidentified Speaker, -
WITH THAT IN THE PAST. IF YOU LOOK AT THE INNOVATIONS THAT ARE OCCURRING TODAY, SPECIALLY THOSE THE CONSUMERS HAVE BEEN, BUT ALSO THE REGULATORS. WE...
|
| 01:35:43 |
Unidentified Speaker, -
SOFTWARE IS OFFSHORE. A LOT OF IT IS
|
| 01:35:49 |
Unidentified Speaker, -
PROPRIETARY. WE HAVE MILLIONS OF LINES OF CODE IN A CAR RIGHT NOW, HAVING 100 MILLION LINES OF CODE IS PROBABLY OUR REALITY. SOFTWARE ENGINEERS
|
| 01:36:02 |
Unidentified Speaker, -
ARE ABLE TO ASSESS THE QUALITY AND ARCHITECTURE OF THE CODE, AND MOST
|
| 01:36:07 |
Unidentified Speaker, -
OF THAT WILL BE WRITTEN IN A FOREIGN LANGUAGE. IT IS NOT GOING TO BE IN ENGLISH, AND THAT IS A FALSE START. BEING SOUGHT FOR ENGINEERS IS NOT THE ANSWER...
|
| 01:37:09 |
Unidentified Speaker, -
RESULTS. >> I WAS ON THE BOARD OF THIS OFFER
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| 01:37:15 |
Unidentified Speaker, -
INSTITUTE, AND I AM NOT A SOFTWARE ENGINEER, BUT I HAVE A BIT OF RESPECT FOR THEM. HAVING JUST A FEW SOFTWARE ENGINEERS IS NOT GOING TO BE ABLE TO UNDERSTAND...
|
| 01:37:33 |
Unidentified Speaker, -
ITSELF, PLUS THE RANGE OF AUTO MANUFACTURERS. THEIR ARCHITECTURE DESIGNS THAT MEET INCREDIBLY RIGOROUS STANDARDS THAT OUGHT COMPANIES USE AND ACTUALLY...
|
| 01:39:00 |
Unidentified Speaker, -
IN USING NEW TO ESTABLISH A GLOBAL GOVERNING SYSTEM
|
| 01:39:04 |
Unidentified Speaker, -
ABOUT AUTO INDUSTRY STANDARDS. THEY'RE CREATING GLOBAL GOVERNMENT PROGRAMS THROUGH AGENCIES LIKE THIS AGENCY TO OVERSEE WORLD GOVERNMENT. BY CREATING...
|
| 01:40:05 |
Unidentified Speaker, -
IS A MARKETPLACE AT WORK, AND IT IS THE MOST EFFICIENT OF ANY OTHER INDUSTRY I AM AWARE OF. AS FAR AS STANDARDS GLOBALLY, THERE ARE A LOT OF COMPETING...
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| 01:41:37 |
Unidentified Speaker, -
REPRESENTED THE ODD ALLIANCE AND THE TRADE ASSOCIATION. IT IS ABOUT 70% OF MANUFACTURERS. WE CONTINUE TO BE INCREDIBLY PROACTIVE ON A LOT OF THE SAFETY...
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| 01:41:58 |
Unidentified Speaker, -
BACK IN 2000, WE HAD THE TRAGIC INCIDENT, THE FIRESTONE CASE. THERE IS A NUMBER OF REQUIREMENTS OF REPORTING, ETC.. THE INDUSTRY COMPLIES WITH THAT, ...
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| 01:43:06 |
Unidentified Speaker, -
HE DOESN'T UNDERSTAND THE TECHNOLOGY INDUSTRY, AND THOSE IN THE AGENCY'S NEED TO UNDERSTAND THE TECHNOLOGY AND VICE VERSA. THE NEED TO UNDERSTAND THE...
|
| 01:43:22 |
Unidentified Speaker, -
ARE IN COOPERATION WITH THE MANUFACTURERS AND IT IS NOT ADVERSARIAL. IT IS NOT THE KIND OF RELATIONSHIP. IT MAY HAVE BEEN IN THE PAST, " SOMEONE MAY...
|
| 01:44:38 |
Unidentified Speaker, -
TECHNOLOGY FAILS TO GET THE PROPER TESTING THAT NEEDS.
|
| 01:44:45 |
Unidentified Speaker, -
SOME EXAMPLES ARE 1975, GOING TO WIDESPREAD ELECTRONIC IGNITION. THERE IS NOTHING WITH PROBLEMS -- AND NOTHING BUT PROBLEMS WITH THEM UNTIL 78 OR 79....
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| 01:45:58 |
Unidentified Speaker, -
THERE IS CONSIDERABLE TESTING.
|
| 01:46:02 |
Unidentified Speaker, -
THERE ARE 240 MILLION VEHICLES ON THE ROAD. THERE ARE HOPEFULLY ROUGHLY 12 MILLION THAT ARE SOLD IN THIS COMING YEAR, AND THAT TECHNOLOGY MEANS TO BE...
|
| 01:47:38 |
Unidentified Speaker, -
WE DON'T STIFLE INNOVATION IN SEARCH OF A RISK FREE SOCIETY OR RISK FREE INDUSTRY BECAUSE OF POTENTIAL
|
| 01:47:46 |
Unidentified Speaker, -
LITIGATION OR A SMALL PERCENTAGE OF PROBLEMS. I THINK THAT IS THE VIRTUOUS CYCLE THAT THE REGULATORS IN THE INDUSTRY ARE TRYING TO ENGAGE. >> BOUGHT FROM...
|
| 01:48:21 |
Unidentified Speaker, -
MECHANICAL OR IF IT IS ELECTRICAL. YOU HAVE MADE
|
| 01:48:25 |
Unidentified Speaker, -
IT MORE EXPENSIVE. AT AS SOMEONE WHO HAS WORKED ON CARS, THE AVERAGE JOE CAN'T FIX A NEW CAR NOW. THE PICTURE YOU JUST SHOWED HAD NOTHING TO DO WITH ELECTRONICS....
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| 01:49:07 |
Unidentified Speaker, -
THE ELECTRONICS HAVE PROVIDED STABILITY SO THAT WE DON'T LOSE CARS IN SPINS, AND SO I
|
| 01:49:16 |
Unidentified Speaker, -
RESPECTFULLY DISAGREE. AND FROM THIS WORLD OF REGULATION, WE MENTIONED FUEL ECONOMY AND GREENHOUSE GAS REDUCTIONS. THERE IS NO WAY THAT MECHANICAL SYSTEMS...
|
| 01:50:02 |
Unidentified Speaker, -
IT IS TO FOLD AGAINST THE AVERAGE JOE THAT IS TRYING TO FIX HIS CAR BECAUSE IT COSTS MORE, AND HE REALLY CAN'T DO STUFF THAT YOU USED TO BE ABLE TO...
|
| 01:50:34 |
Unidentified Speaker, -
OF PROPORTION TO WHERE INCOMES ARE TODAY. THE BEAUTY OF AUTOMOBILES IS THAT YOU CAN GO FROM LOW-END TO AS LUXURIOUS AS YOU WANT. BUT EVEN THE LOWER END...
|
| 01:51:32 |
Unidentified Speaker, -
THE FINANCIAL CRISIS CONTINUES HIS LOOK IN THE SUBPRIME LENDING. THE PANEL HOPES TO PUBLISH ITS SUPPORT ON THE FINANCIAL CRISIS BY THE END OF THE YEAR....
|
| 01:51:55 |
Unidentified Speaker, -
CITIGROUP MANAGERS THAT ARE EXPECTED TO TESTIFY ABOUT THEIR WARNINGS. FIRST LADY MICHELLE OBAMA IS FOCUSING ON CHILDHOOD OBESITY AND SITS DOWN WITH OUR...
|
| 01:52:51 |
Unidentified Speaker, -
BEFORE "WASHINGTON JOURNAL." ME TO THE STUDENTS WHO MADE THEM, AND PREVIEW OF THE WINNERS AT THE STUDENTCAM.ORG. >> I KNOW WHAT THE CHALLENGE IS, AND...
|
| 01:53:22 |
Unidentified Speaker, -
EVERY C-SPAN PROGRAM SINCE 1987. THE C-SPAN VIDEO LIBRARY, CABLE'S GREATEST GIFT TO -- LATEST GIFT
|
| 01:53:33 |
Unidentified Speaker, -
TO AMERICA. >> JOINING US NOW IS THE EXECUTIVE DIRECTOR OF THE CENTER FOR AUTO SAFETY. LET ME BEGIN WITH THE TOYOTA POSSIBILITY OF GETTING A FINE OF...
|
| 01:53:58 |
Unidentified Speaker, -
SAVING $100 MILLION IN THE FORMAT -- IN THE FLOORMAT RECALL. THE IMPOSITION FINANCIALLY IS PEANUTS. BUT IT IS A SYMBOLIC MESSAGE MORE THAN A DOLLAR...
|
| 01:54:13 |
Unidentified Speaker, -
IF IT IS PEANUTS, DOES CONGRESS ME TO INCREASE THE AMOUNT THAT NHTSA IS ALLOWED TO FIND? >> ABSOLUTELY. ONE JUDGE IMPOSED A $2.40 BILLION FINE LAST YEAR....
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| 01:54:38 |
Unidentified Speaker, -
UNLIMITED CAP. IF WE MATCHED THE EPA, IT WOULD
|
| 01:54:46 |
Unidentified Speaker, -
BE $25,000 A VEHICLE, AND NO CAP WHATSOEVER. >> AND THAT IS WHY NHTSA CAME FORTH WITH AN UNPRECEDENTED AMOUNT. >> TOYOTA KNEW THE SYSTEM. THEY WITHHELD...
|
| 01:55:25 |
Unidentified Speaker, -
THAT, THE AGENCY HAD NO CHOICE BUT TO LEVY THE MAXIMUM FINE. >> WHAT SHOULD CONGRESS DO TO GIVE IT WHAT IT NEEDS? >> WHAT CONGRESS NEEDS TO DO IS TO...
|
| 01:55:53 |
Unidentified Speaker, -
RIGHT NOW, IN THE ENFORCEMENT AREA, THEY HAVE
|
| 01:55:56 |
Unidentified Speaker, -
ABOUT A HUNDRED 19 EMPLOYEES. -- 119 EMPLOYEES. YOU HAVE HUNDREDS OF EQUIPMENT MANUFACTURERS THAT THEY HAVE TO REGULATE. >> THE BUDGET IS $867 MILLION,...
|
| 01:56:32 |
Unidentified Speaker, -
ABOUT $200 MILLION. >> NASA HAS BEEN CALLED IN TO HELP
|
| 01:56:40 |
Unidentified Speaker, -
NHTSA. DOES N -- IS NHTSA CAPABLE OF DOING THIS ON THEIR OWN OR DO THEY HAVE TO GO TO ANOTHER AGENCY? >> THEY HAVE THE GOOD WEATHER AGENCY BECAUSE THEY...
|
| 01:56:59 |
Unidentified Speaker, -
IF SOMETHING CAUSES THE VEHICLE TO SUDDENLY ACCELERATE, THEY KNOW IT WASN'T THE COMPUTER BECAUSE THEY SWITCHED IT. THEY COULD NEVER DETERMINE WHAT WAS...
|
| 01:57:13 |
Unidentified Speaker, -
WRAPPING UP THE FEDERAL OVERSIGHT -- IN THE FROM ROCHESTER, MINN., YOU ARE ON THE AIR. >> I DON'T KNOW ABOUT WHAT THE GENTLEMAN JUST SAID, HE WAS A MECHANIC.
|
| 01:57:37 |
Unidentified Speaker, -
IF A FIX ONE THING, ANOTHER THING GOES WRONG. I WAS
|
| 01:57:49 |
Unidentified Speaker, -
WONDERING, WILL THEY HAVE TO CALL BACK TO GET IT FROM THEIR COUNTRY, AND HOW MUCH MORE DATA IS BEING HELD BACK FROM GOING OUT ON THE FIELD? >> I WANT...
|
| 01:58:23 |
Unidentified Speaker, -
YOU HAVE TO SEND OUT TO OTHER MANUFACTURERS TO ALLOW THE DEVICE TO READ OUT WHAT HAPPENED
|
| 01:58:29 |
Unidentified Speaker, -
IN THE CRASH. TOYOTA'S HAVE MORE COMPLEX ELECTRONICS. >> SHOULD NEW CONSUMERS BY TOYOTA CARS? >> THAT IS A REALLY HARD QUESTION. WE PUBLISH A BOOK EVERY...
|
| 01:59:00 |
Unidentified Speaker, -
DO OTHER COMPANIES HAVE SIMILAR PROBLEMS LIKE WE HAVE SEEN WITH
|
| 01:59:05 |
Unidentified Speaker, -
TOYOTA THAT CONSUMERS DO NOT KNOW ABOUT? >> EVERY MANUFACTURER HAS A PROBLEM. IN TERMS OF UNINTENDED ACCELERATION, TOYOTA IS FAR AND AWAY -- THEY CAN'T...
|
| 01:59:22 |
Unidentified Speaker, -
WRONG, AND THE GOVERNMENT HAS DONE INVESTIGATIONS WITH NO FOR IT -- FLOORMAT.
|
| 01:59:30 |
Unidentified Speaker, -
IT COMES DOWN TO ELECTRONICS. TOYOTA HASN'T GOTTEN TO THE BOTTOM OF THAT, AND IT DOES NOT MAKE SENSE. >> MARK IN NEW YORK, GO AHEAD. >> AM I ON? >> YOU...
|
| 02:00:05 |
Unidentified Speaker, -
BUT I WANT TO KNOW, HOW COME
|
| 02:00:07 |
Unidentified Speaker, -
THEY DON'T
|
| 02:00:08 |
Unidentified Speaker, -
MAKE ANY CARS LIKE HE 225 -- THE 225 THAT HAD THE LONG BODIES? . . >>
|
| 02:00:18 |
Unidentified Speaker, -
YOU WAS ON A DIRT ROAD, TURNING ONTO PAVEMENT AND AS HE TURNED ABOUT 15 OR 20 MILES PER HOUR, THANKFULLY, HE DID NOT HIT ANYTHING BECAUSE THERE WAS...
|
| 02:01:30 |
Unidentified Speaker, -
CAME ON. I ALMOST TOOK THAT SAME TRUCK AND WOULD HAVE BEEN OUT ON A DOUBLE HIGHWAY IF I WAS IN THE SAME SITUATION. HE HAD STARTED TH IT AND IT WENT...
|
| 02:03:02 |
Unidentified Speaker, -
TAKE GM AND YOUR INSURANCE COMPANY TO SMALL CLAIMS COURT AND LET THEM APPOINT FIGURES AT EACH OTHER AND SORT IT OUT. >> NEXT PHONE CALL FROM OAKLAND,...
|
| 02:03:32 |
Unidentified Speaker, -
CAUSED THE ELECTRONIC TRANSMISSION IN A
|
| 02:03:35 |
Unidentified Speaker, -
VEHICLE TO SOLVE ACTUATE. CLEARLY, CELL PHONE INTERFERENCE CAN DO THAT. YOU HAVE TO FIND THE RIGHT FREQUENCY, THE RIGHT LOCATION AND THE TESTING TO...
|
| 02:03:50 |
Unidentified Speaker, -
THE RECALLS, CELL PHONE INTERFERENCE CAN TRIGGER THE ELECTRONICS AND MAKE THEM ACT INAPPROPRIATELY. >> BARBARA IN FLORIDA. >> ARE THE HIGHWAY AND STREET...
|
| 02:04:17 |
Unidentified Speaker, -
THE SMALLER HIGHWAYS.
|
| 02:04:23 |
Unidentified Speaker, -
|
| 02:04:30 |
Unidentified Speaker, -
BASICALLY, THE HIGHWAYS ARE DESIGNED FOR SAFETY. WHAT ARE THEY THE SAME SIZE THEY WERE WHEN THEY FIRST BEGAN HIGHWAYS? >> UNLESS YOU ARE DRIVING IN A...
|
| 02:05:20 |
Unidentified Speaker, -
DO. >> HELLO. I HAD A COUPLE OF COMMENTS.
|
| 02:05:26 |
Unidentified Speaker, -
I WAS DRIVING MY MOTHER IN A 1993 BUICK LESABRE FROM ONE TOWN TO ANOTHER AND I HAD THE CRUISE CONTROL ON.
|
| 02:05:40 |
Unidentified Speaker, -
WHEN I TAPPED THE BREAK TO KNOCK IT OFF AND WE WENT INTO TOWN, WE GOT CLOSE TO THE GRAVEYARD AND I WENT TO PUSH TO BREAK AGAIN AND THE CAR SPED OFF....
|
| 02:07:53 |
Unidentified Speaker, -
COUPLE RECALLS FOR CRUISE CONTROLS THAT DID EXACTLY WHAT YOU TALKED ABOUT ON GM VEHICLES AND YOU CAN CONTACT OUR WEBSITE AND FILE A COMPLAINT >> ANOTHER...
|
| 02:08:46 |
Unidentified Speaker, -
THAT WOULD EXPLAIN FEWER SUDDEN ACCELERATION CASES IN EUROPE. SECOND, EUROPEAN DRIVERS ARE MORE ADAPTED SHIFTING INTO NEUTRAL AND USING BREAKS TO BRING...
|
| 02:09:22 |
Unidentified Speaker, -
THE AGENCY, THIS GETS INTO THE RESOURCE ISSUE. THEY DO NOT HAVE ENOUGH INVESTIGATORS TO GO THROUGH
|
| 02:09:30 |
Unidentified Speaker, -
EVERY COMPLAINT. WHAT YOU FIND IS THE COMPLAINTS MASS UP UNTIL THERE IS A CRITICAL MASS AND IT SHOULD BE A WARNING SYSTEM WHEN THEY LOOK AT
|
| 02:09:39 |
Unidentified Speaker, -
THINGS AS THEY
|
| 02:09:40 |
Unidentified Speaker, -
COME IN. >> TAKE COD, MASSACHUSETTS. >> THANK YOU. I WAS WONDERING IF IT IS IN THE MANUFACTURER'S BEST INTEREST TO MAKE CARS? >> ABSOLUTELY. SAFETY...
|
| 02:10:02 |
Unidentified Speaker, -
|
| 02:10:03 |
Unidentified Speaker, -
SAFETY SELLS. IT IS THE REGULATORY EQUIVALENT OF WAR AGAINST THE AIR BAGS IN THE EARLY 1990'S. MANUFACTURERS CANNOT SELL ENOUGH AIR BAGS THESE DAYS....
|
| 02:10:20 |
Unidentified Speaker, -
NHTSA'S A BUDGET GREW FROM 1980 FROM $15 MILLION TO $434 MILLION.
|
| 02:10:39 |
Unidentified Speaker, -
IT SEEMS AS THOUGH IT IS GOING TO KEEP GOING UP. >> MORE OF THAT MONEY WENT INTO THE DRIVER PROGRAMS, THE HIGHWAY PROGRAMS, THEN IT DID INTO VEHICLE...
|
| 02:11:07 |
Unidentified Speaker, -
VEHICLE SAFETY. >> JOE IN NEW JERSEY. >> I WAS WONDERING ABOUT THE IMPORTANCE OF SPEED ON THE ROADS AND HOW YOU ARE GOING TO BE CALLING INTO THAT AS...
|
| 02:11:32 |
Unidentified Speaker, -
ABOUT IT. YOU JUST MENTIONED
|
| 02:11:40 |
Unidentified Speaker, -
ABOUT THE EUROPEANS HAVING AUTOMATICALLY SHIFTING INTO NEUTRAL. I WAS WONDERING IF YOU MENTIONED THAT WHEN YOU TALK ABOUT THESE INCREASES IN SPEEDS WITH...
|
| 02:12:19 |
Unidentified Speaker, -
TO THE VELOCITY. YOU HAVE A LOT MORE TO HANDLE. THE HIGHER THE SPEED, THE LESS SAFE. IF SOCIETY HAS MADE A COMPROMISE OF 65 ON MOST ROADS. WE ARE A...
|
| 02:13:08 |
Unidentified Speaker, -
AMERICAN-MADE AUTO COMPANY, THEY WOULD GET NASTY WITH THEM. IT IS LIKE THEY ARE AFRAID TO SPEAK UP. WE JUST GOT DONE TALKING ABOUT THE FORD PINTO....
|
| 02:13:57 |
Unidentified Speaker, -
WRONG, IT SHOULD BE PUT TO TASK. TODAY IT IS TOYOTA, THE MARKET COULD BE FORD OR GM. >> ONE LAST CALL. >> WE WILL HAVE TO END IT THERE. THANK YOU VERY...
|
NOTE: The transcript for this program was compiled from uncorrected Closed Captioning.